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Straightening didn't work advice please

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HAIRDRESSERS FORUM    A WARM WELCOME TO RECEPTION    Reception  ›  Straightening didn't work advice please
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Fi1964
February 6, 2016, 5:55pm Report to Moderator Report to Moderator

Posts: 1
Hi all, I had my hair straightened using keratin but although I followed all the instructions I was given and didn't wash my hair for three days it is not straight, not at all and looks just the same as before the treatment.  The lady (who works from home) has said she will do it again but will not refund me. I am a hairdresser and I know that as a service has been provided I may not be entitled, but as the service didn't work surely it is not the same a when a client doesn't like a hair tint.

I don't really want to have it done again as she lives a fair way away from me and it took three hours, all the time her young baby was screaming on and off. I went to her as I had seen recommendations online.  Any advice welcome.
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PolinaBuhova
April 18, 2016, 3:17pm Report to Moderator Report to Moderator

Posts: 16
A 3 min survey on the future app for hairdressers! Please get involved!
https://www.surveymonkey.co.uk/r/C7C773V  :)
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EmmilHOPS
February 5, 2017, 6:30pm Report to Moderator Report to Moderator

Posts: 20
Maybe the product was not effective for your hair. Try using another brand.
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hedvigahlgren
February 6, 2017, 1:51am Report to Moderator Report to Moderator

Posts: 5
Hi everybody,

First off, I'm new to naturallycurly.com and very happy to have found this website! I really hope you guys have some advice for me because I am desperate.

I have very curly hair (3a-3b), and last year I had a very short pixiecut which I am growing out now. My hair is finally at 'that length', where I can't really do anything with it. I have always straightened my hair, I like the way it looks on me better and it gives me more options. So I went to the salon a few weeks back and had it relaxed, I was told it was a pretty mild relaxer which would leave my hair wavy instead of pokerstraight. When I washed it after 3 days, it still looked exactly the same. I was disappointed of course, and my hairdresser was very surprised.

So I went back last week and she used a stronger one, but after I washed it after 3 days, it now simply looks messed up. My hair is not as curly as before, but now looks very awkward part wavy part curls. I could just cry
I did this so I don't have to flat iron my hair every time after I wash it but now I'll have to just to make it look normal! I don't want to try an even stronger relaxer because my hair still feels fairly ok and I don't want to completely murder it. What's a girl to do? I am half Caucasian half Indonesian if it matters, even though most Indonesian women have gorgeous thick straight hair, I was 'blessed' with my red headed dad's curls.

Any advice on what I can do? I already wash/condition my hair with sulfate free shampoo (about once every 3 days) and spray on heat protection before I use heat. Any wonder products? Supertips? I considered going to a salon for African/American hair but I don't know if those products will be too aggressive for my hair.

Thanks for reading my story, I hope someone can help me out!
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HAIRDRESSERS FORUM    A WARM WELCOME TO RECEPTION    Reception  ›  Straightening didn't work advice please